{"id":1671,"date":"2022-05-03T11:09:23","date_gmt":"2022-05-03T11:09:23","guid":{"rendered":"https:\/\/help.healy.world\/?post_type=article&#038;p=1671"},"modified":"2023-06-06T09:45:32","modified_gmt":"2023-06-06T09:45:32","slug":"wenn-ich-zum-ersten-mal-versuche-den-healy-zu-verbinden-erscheint-in-rot-anderes-geraet","status":"publish","type":"article","link":"https:\/\/help.healy.world\/de\/article\/wenn-ich-zum-ersten-mal-versuche-den-healy-zu-verbinden-erscheint-in-rot-anderes-geraet\/","title":{"rendered":"Wenn ich zum ersten Mal versuche den Healy zu verbinden, erscheint (in rot): &#8222;Anderes&#8220; Ger\u00e4t."},"content":{"rendered":"\n<p>Es gibt zwei Gr\u00fcnde, warum dies passieren kann:   1) Der erste Grund kann sein, dass es zu viele Ger\u00e4te in deiner N\u00e4he gibt. Die Healy App scannt etwa 10 Sekunden lang und zeigt dir dann alle Ger\u00e4te an, die sie in dieser Zeit erfasst hat. Wenn viele Ger\u00e4te vorhanden sind und dein Ger\u00e4t nicht erkannt wurde, wird \u201eAnderes\u201c \/ other device angezeigt.   2) Wenn keine anderen Ger\u00e4te in der N\u00e4he sind, k\u00f6nnte die im Healy-Ger\u00e4t codierte Seriennummer falsch sein, oder die auf der R\u00fcckseite deines Healy-Ger\u00e4ts aufgedruckte Seriennummer ist falsch. Dies kann mit der HealAdvisor Analyse App leicht getestet werden. Starte die HealAdvisor Analyse App und \u00fcberpr\u00fcfe, welche Seriennummer angezeigt wird. Wenn die Seriennummer nicht mit der Seriennummer auf der R\u00fcckseite deines Healy \u00fcbereinstimmt, wei\u00dft du, dass die Seriennummer nicht korrekt ist. Wenn dann die in der HealAdvisor Analyse App angezeigte Seriennummer manuell eingeben wird, wird die Verbindung hergestellt. Wenn das Format der Seriennummer, das in der HealAdvisor Analyse App angezeigt wird, nicht mit dem Format 01:01:01:XX:XX:XX \u00fcbereinstimmt, hast du m\u00f6glicherweise ein defektes Ger\u00e4t, das vom Kundendienst ausgetauscht werden muss. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Es gibt zwei Gr\u00fcnde, warum dies passieren kann: 1) Der erste Grund kann sein, dass es zu viele Ger\u00e4te in deiner N\u00e4he gibt. Die Healy [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"article_cat":[243,265,273,395],"topics":[],"class_list":["post-1671","article","type-article","status-publish","hentry","article_cat-hardware","article_cat-healy","article_cat-healy-app","article_cat-software"],"publishpress_future_action":{"enabled":false,"date":"2026-04-10 22:21:04","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"article_cat"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/help.healy.world\/de\/wp-json\/wp\/v2\/article\/1671","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.healy.world\/de\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/help.healy.world\/de\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/help.healy.world\/de\/wp-json\/wp\/v2\/media?parent=1671"}],"wp:term":[{"taxonomy":"article_cat","embeddable":true,"href":"https:\/\/help.healy.world\/de\/wp-json\/wp\/v2\/article_cat?post=1671"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/help.healy.world\/de\/wp-json\/wp\/v2\/topics?post=1671"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}