{"id":1674,"date":"2022-05-03T11:11:01","date_gmt":"2022-05-03T11:11:01","guid":{"rendered":"https:\/\/help.healy.world\/?post_type=article&#038;p=1674"},"modified":"2023-06-06T09:45:32","modified_gmt":"2023-06-06T09:45:32","slug":"cuando-intentas-conectarte-al-healy-por-primera-vez-ves-en-rojo-anderes-dispositivo","status":"publish","type":"article","link":"https:\/\/help.healy.world\/es\/article\/cuando-intentas-conectarte-al-healy-por-primera-vez-ves-en-rojo-anderes-dispositivo\/","title":{"rendered":"Cuando intentas conectarte al Healy por primera vez ves (en rojo): \u00abAnderes\u00bb dispositivo."},"content":{"rendered":"\n<p>\u00abAnderes\u00bb significa \u00abotro\u00bb en alem\u00e1n y hace referencia a \u00abotro dispositivo\u00bb. Hay dos razones por las que esto podr\u00eda suceder:   1) La primera es que puede haber demasiados dispositivos cerca de ti. La Healy App busca durante 10 segundos y luego te muestra todos los dispositivos detectados en ese periodo. Si hay muchos dispositivos presentes y no detecta el tuyo, muestra \u00abanderes\u00bb \/ otros dispositivos.   2) Si no hay ning\u00fan otro dispositivo cerca, el n\u00famero de serie cifrado en el dispositivo Healy puede ser err\u00f3neo, o el n\u00famero de serie impreso en la parte trasera del Healy es err\u00f3neo. Esto se puede comprobar f\u00e1cilmente utilizando la HealAdvisor Analyse App. Inicia la HealAdvisor Analyse App y comprueba el n\u00famero de serie mostrado. Si el n\u00famero de serie no coincide con el n\u00famero de serie de la parte trasera de tu Healy, sabes que no existe una correspondencia entre ambos. En ese caso, si el n\u00famero de serie mostrado en la HealAdvisor Analyse App se introduce manualmente, se establece la conexi\u00f3n. Si el formato del n\u00famero de serie mostrado en la HealAdvisor Analyse App no coincide con el formato 01:01:01:XX:XX:XX, puedes tener un dispositivo defectuoso que requiera reparaci\u00f3n por parte de atenci\u00f3n al cliente.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00abAnderes\u00bb significa \u00abotro\u00bb en alem\u00e1n y hace referencia a \u00abotro dispositivo\u00bb. Hay dos razones por las que esto podr\u00eda suceder: 1) La primera es que [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"article_cat":[271,245,275,397],"topics":[],"class_list":["post-1674","article","type-article","status-publish","hentry","article_cat-healy","article_cat-hardware","article_cat-aplicacion-healy","article_cat-software"],"publishpress_future_action":{"enabled":false,"date":"2026-04-10 22:21:50","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"article_cat"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/help.healy.world\/es\/wp-json\/wp\/v2\/article\/1674","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.healy.world\/es\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/help.healy.world\/es\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/help.healy.world\/es\/wp-json\/wp\/v2\/media?parent=1674"}],"wp:term":[{"taxonomy":"article_cat","embeddable":true,"href":"https:\/\/help.healy.world\/es\/wp-json\/wp\/v2\/article_cat?post=1674"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/help.healy.world\/es\/wp-json\/wp\/v2\/topics?post=1674"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}