{"id":2071,"date":"2022-01-21T09:06:23","date_gmt":"2022-01-21T09:06:23","guid":{"rendered":"https:\/\/help.healy.world\/?post_type=article&#038;p=2071"},"modified":"2022-10-13T12:33:41","modified_gmt":"2022-10-13T12:33:41","slug":"el-pedido-se-ha-realizado-correctamente-pero-todavia-no-he-recibido-el-id-de-seguimiento","status":"publish","type":"article","link":"https:\/\/help.healy.world\/es\/article\/el-pedido-se-ha-realizado-correctamente-pero-todavia-no-he-recibido-el-id-de-seguimiento\/","title":{"rendered":"El pedido se ha realizado correctamente, pero todav\u00eda no he recibido el ID de seguimiento."},"content":{"rendered":"\n<p>Deber\u00edas encontrar el ID de seguimiento en tus correos electr\u00f3nicos\/SMS enviados por nuestro proveedor log\u00edstico antes de que se haya iniciado el env\u00edo del pedido. Por tanto, primero comprueba en tu cuenta si se almacenan la direcci\u00f3n de correo electr\u00f3nico y el n\u00famero de tel\u00e9fono correctos. A continuaci\u00f3n, comprueba de nuevo el estado del pedido en la tienda, en \u00abMis pedidos\u00bb. En caso de que el correo electr\u00f3nico\/el tel\u00e9fono sean incorrectos, contacta con el servicio t\u00e9cnico. Si el pedido no se ha realizado correctamente, puedes volver a pedirlo online. Si los datos son correctos y el pedido tambi\u00e9n aparece como v\u00e1lido, pero todav\u00eda no has recibido el ID de seguimiento o este no funciona, prueba de nuevo transcurridas 24 horas.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Deber\u00edas encontrar el ID de seguimiento en tus correos electr\u00f3nicos\/SMS enviados por nuestro proveedor log\u00edstico antes de que se haya iniciado el env\u00edo del pedido. 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