Pour pouvoir connecter ton Healy \u00e0 ton smartphone, le Bluetooth doit \u00eatre activ\u00e9 sur celui-ci, et ton Healy doit \u00eatre compl\u00e8tement charg\u00e9. De plus, ton Healy doit se trouver \u00e0 proximit\u00e9 du smartphone (<10\u00a0m) et ne doit pas \u00eatre connect\u00e9 \u00e0 un autre smartphone. En outre, le partage de la localisation doit \u00eatre activ\u00e9, car il est n\u00e9cessaire au fonctionnement du Bluetooth \u00e0 basse consommation. Avant de d\u00e9marrer l\u2019appli Healy ou l\u2019appli d\u2019analyse HealAdvisor, ton Healy doit \u00eatre allum\u00e9 et le t\u00e9moin sur la droite de ton Healy doit clignoter. <\/p>\n\n
\u00c9tapes \u00e0 suivre pour le d\u00e9pannage\u00a0: <\/p>\n\n
– D\u00e9sactive puis r\u00e9active le Bluetooth sur ton smartphone <\/p>\n\n
– Assure-toi que ton Healy est bien allum\u00e9\u00a0: le t\u00e9moin vert doit clignoter <\/p>\n\n
– Ferme toutes les applications et red\u00e9marre l\u2019appli Healy. La fermeture compl\u00e8te d\u2019une application fonctionne de diff\u00e9rentes mani\u00e8res, selon ton smartphone\u00a0:<\/p>\n\n
Sur les anciens smartphones Android, tu dois cliquer sur le bouton carr\u00e9 situ\u00e9 \u00e0 gauche ou \u00e0 droite du bouton d\u2019accueil (la position du bouton d\u00e9pend du smartphone en question) et faire glisser les applications hors de l\u2019\u00e9cran de bas en haut ou de gauche \u00e0 droite (la m\u00e9thode de glissement d\u00e9pend du smartphone en question). Vid\u00e9o sur Vimeo\u00a0: Comment quitter une application \u2013 anciens smartphones Android<\/p>\n\n
Sur les smartphones Android plus r\u00e9cents, tu dois cliquer sur les trois\u00a0lignes verticales ou le bouton carr\u00e9 (le type de bouton d\u00e9pend du smartphone) dans la barre de navigation inf\u00e9rieure et faire glisser les applications hors de l\u2019\u00e9cran, de bas en haut. Vid\u00e9o sur Vimeo\u00a0: Comment quitter une application \u2013 smartphones Android r\u00e9cents<\/p>\n\n
Sur les anciens iPhone dot\u00e9s d\u2019un bouton d\u2019accueil, tu dois double-cliquer rapidement sur le bouton d\u2019accueil et faire glisser les applications hors de l\u2019\u00e9cran, de bas en haut. Vid\u00e9o sur Vimeo\u00a0: Comment quitter une application \u2013 anciens smartphones iPhone <\/p>\n\n
Sur les iPhone r\u00e9cents sans bouton d\u2019accueil, tu dois balayer du coin inf\u00e9rieur gauche vers le coin sup\u00e9rieur droit, puis faire glisser les applications hors de l\u2019\u00e9cran, de bas en haut. Vid\u00e9o sur Vimeo\u00a0: Comment quitter une application – iPhone r\u00e9cents sans bouton d\u2019accueil <\/p>\n\n
– V\u00e9rifie les param\u00e8tres de ton smartphone pour voir si toutes les autorisations n\u00e9cessaires pour l\u2019appli Healy sont activ\u00e9es <\/p>\n\n
– D\u00e9place-toi dans une zone o\u00f9 aucun appareil avec Bluetooth n\u2019est actif <\/p>\n\n
– R\u00e9initialise le mat\u00e9riel Healy\u00a0: Appuie sur le bouton Marche du Healy et maintiens-le enfonc\u00e9 pendant 15 \u00e0 20\u00a0secondes jusqu\u2019\u00e0 ce que le t\u00e9moin vert reste allum\u00e9 en permanence. <\/p>\n\n
– Si aucune de ces \u00e9tapes ne fonctionne, essaie ce qui suit\u00a0: Apple iOS -> red\u00e9marre l\u2019iPhone Android -> vide le cache et les donn\u00e9es Bluetooth de ton smartphone (tu trouveras des tutoriels sur la mani\u00e8re de proc\u00e9der en ligne\u00a0; si tu as besoin d\u2019aide, n\u2019h\u00e9site pas \u00e0 t\u2019adresser \u00e0 l\u2019assistance \u00e0 la client\u00e8le de Healy). <\/p>\n\n
– D\u00e9sinstalle et r\u00e9installe l\u2019appli\u00a0:\u00a0 <\/p>\n\n
Assure-toi toujours que ton Healy n\u2019est pas d\u00e9j\u00e0 connect\u00e9 \u00e0 une autre application, car l\u2019appareil Healy ne peut pas \u00eatre connect\u00e9 simultan\u00e9ment \u00e0 l\u2019appli Healy et \u00e0 l\u2019appli d\u2019analyse HealAdvisor. Ferme compl\u00e8tement les deux\u00a0applications, d\u00e9marre ton Healy, puis l\u2019application que tu souhaites utiliser avec ton Healy. Sp\u00e9cificit\u00e9s iOS\u00a0: \u2013 merci de mettre \u00e0 jour ta version iOS \u00e0 14.0.2 ou ult\u00e9rieure. Les versions ant\u00e9rieures d\u2019iOS \u00e9tablissent des connexions Bluetooth moins stables avec Healy.<\/p>\n","protected":false},"excerpt":{"rendered":"
Pour pouvoir connecter ton Healy \u00e0 ton smartphone, le Bluetooth doit \u00eatre activ\u00e9 sur celui-ci, et ton Healy doit \u00eatre compl\u00e8tement charg\u00e9. De plus, ton […]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"article_cat":[269,277,399],"topics":[2844,2810],"class_list":["post-1713","article","type-article","status-publish","hentry","article_cat-healy","article_cat-healy-app","article_cat-software","topics-application-healy-logiciel","topics-logiciel"],"publishpress_future_action":{"enabled":false,"date":"2026-04-10 19:36:35","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"article_cat"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/article\/1713","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/media?parent=1713"}],"wp:term":[{"taxonomy":"article_cat","embeddable":true,"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/article_cat?post=1713"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/topics?post=1713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}