{"id":1955,"date":"2022-01-21T08:26:13","date_gmt":"2022-01-21T08:26:13","guid":{"rendered":"https:\/\/help.healy.world\/?post_type=article&#038;p=1955"},"modified":"2022-10-14T09:33:11","modified_gmt":"2022-10-14T09:33:11","slug":"il-est-impossible-de-creer-des-clients-dans-lapplication-healadvisor-analyse","status":"publish","type":"article","link":"https:\/\/help.healy.world\/fr\/article\/il-est-impossible-de-creer-des-clients-dans-lapplication-healadvisor-analyse\/","title":{"rendered":"Il est impossible de cr\u00e9er des clients dans l\u2019application HealAdvisor Analyse."},"content":{"rendered":"\n<p>Tout d\u2019abord, assure-toi que ton Healy est connect\u00e9 \u00e0 l\u2019appli HealAdvisor Analyse. Pour le connecter, acc\u00e8de \u00e0 Param\u00e8tres, puis Se connecter au Healy (allume ton appareil Healy).<br\/>&#13;\n&#13;\nEnsuite, acc\u00e8de \u00e0 Param\u00e8tres, puis Param\u00e8tres Cloud, et active \u00ab Synchronisation compl\u00e8te \u00bb. Pendant le processus, tu remarqueras peut-\u00eatre que la barre de progression s\u2019arr\u00eate plus longtemps sur certains pourcentages, et cela est normal. Une fois la Synchronisation compl\u00e8te achev\u00e9e, reviens \u00e0 Clients et essaie de cr\u00e9er un Client.&#13;\n&#13;\nSi l\u2019\u00e9cran de ton t\u00e9l\u00e9phone est petit et que tu ne peux pas appuyer sur l\u2019ic\u00f4ne \u00ab Enregistrer les vibrations + \u00bb, acc\u00e8de au Param\u00e8tres du t\u00e9l\u00e9phone, puis \u00e0 Affichage, puis Police, et r\u00e9duis un peu la taille de ta police (le chemin pour arriver \u00e0 ce r\u00e9glage peut \u00eatre diff\u00e9rent selon ton smartphone). Une fois cela r\u00e9gl\u00e9, r\u00e9essaie de cr\u00e9er un client. Si le bouton n\u2019appara\u00eet toujours pas correctement pour toi, envoie \u00e0 l\u2019Assistance les \u00e9l\u00e9ments suivants : a) capture d\u2019\u00e9cran au moment o\u00f9 le bouton n\u2019est pas visible, et b) le mod\u00e8le de ton t\u00e9l\u00e9phone et la version de ton logiciel de t\u00e9l\u00e9phone (par ex. Samsung S9, Android 9.0.0).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tout d\u2019abord, assure-toi que ton Healy est connect\u00e9 \u00e0 l\u2019appli HealAdvisor Analyse. Pour le connecter, acc\u00e8de \u00e0 Param\u00e8tres, puis Se connecter au Healy (allume ton [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"article_cat":[255,399],"topics":[2831,2810],"class_list":["post-1955","article","type-article","status-publish","hentry","article_cat-healadvisor-analyse-app","article_cat-software","topics-application-danalyse-healadvisor-fr-logiciel","topics-logiciel"],"publishpress_future_action":{"enabled":false,"date":"2026-04-11 02:37:55","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"article_cat"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/article\/1955","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/media?parent=1955"}],"wp:term":[{"taxonomy":"article_cat","embeddable":true,"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/article_cat?post=1955"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/topics?post=1955"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}