{"id":2064,"date":"2022-01-21T09:05:24","date_gmt":"2022-01-21T09:05:24","guid":{"rendered":"https:\/\/help.healy.world\/?post_type=article&#038;p=2064"},"modified":"2022-10-13T12:38:41","modified_gmt":"2022-10-13T12:38:41","slug":"certains-de-mes-clients-ou-tous-mes-clients-ont-disparu-apres-une-reinstallation-de-lappli-healadvisor-analyse","status":"publish","type":"article","link":"https:\/\/help.healy.world\/fr\/article\/certains-de-mes-clients-ou-tous-mes-clients-ont-disparu-apres-une-reinstallation-de-lappli-healadvisor-analyse\/","title":{"rendered":"Certains de mes clients ou tous mes clients ont disparu apr\u00e8s une r\u00e9installation de l\u2019appli HealAdvisor Analyse."},"content":{"rendered":"\n<p>Chaque client est automatiquement sauvegard\u00e9 sur ton smartphone. Cependant seuls les clients qui sont synchronis\u00e9s avec le Cloud seront en plus sauvegard\u00e9s dans le serveur du Cloud. Tu peux voir si tes contacts sont sur le serveur Cloud lorsque l\u2019ic\u00f4ne Cloud est affich\u00e9e \u00e0 droite du contact, dans l\u2019aper\u00e7u des contacts. Cela veut dire que si tes clients ne sont pas synchronis\u00e9s avec le Cloud, lorsque tu d\u00e9cides de d\u00e9sinstaller l\u2019appli, ceux de tes clients qui ne sont sauvegard\u00e9s que sur ton smartphone seront perdus au moment o\u00f9 tu d\u00e9sinstalleras l\u2019appli HealAdvisor Analyse. Ils ne seront pas perdus s\u2019ils ont \u00e9t\u00e9 synchronis\u00e9s avec le cloud, car tu peux les ret\u00e9l\u00e9charger lorsque tu te connectes \u00e0 l\u2019appli et appuies sur le bouton \u00ab Synchroniser les modifications \u00bb.\u00a0Si tu utilises l\u2019appli avec un autre appareil et que tu as d\u00e9sactiv\u00e9 la synchronisation avec le cloud sur l\u2019appareil initial, tes clients ne peuvent pas \u00eatre affich\u00e9s sur le second appareil.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chaque client est automatiquement sauvegard\u00e9 sur ton smartphone. Cependant seuls les clients qui sont synchronis\u00e9s avec le Cloud seront en plus sauvegard\u00e9s dans le serveur [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"article_cat":[399,255],"topics":[2831,2810],"class_list":["post-2064","article","type-article","status-publish","hentry","article_cat-software","article_cat-healadvisor-analyse-app","topics-application-danalyse-healadvisor-fr-logiciel","topics-logiciel"],"publishpress_future_action":{"enabled":false,"date":"2026-04-11 05:14:46","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"article_cat"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/article\/2064","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/media?parent=2064"}],"wp:term":[{"taxonomy":"article_cat","embeddable":true,"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/article_cat?post=2064"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/topics?post=2064"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}