{"id":2072,"date":"2022-01-21T09:06:23","date_gmt":"2022-01-21T09:06:23","guid":{"rendered":"https:\/\/help.healy.world\/?post_type=article&#038;p=2072"},"modified":"2022-10-13T12:32:50","modified_gmt":"2022-10-13T12:32:50","slug":"jai-passe-une-commande-qui-a-reussi-mais-je-nai-pas-encore-recu-de-numero-de-suivi","status":"publish","type":"article","link":"https:\/\/help.healy.world\/fr\/article\/jai-passe-une-commande-qui-a-reussi-mais-je-nai-pas-encore-recu-de-numero-de-suivi\/","title":{"rendered":"J\u2019ai pass\u00e9 une commande qui a r\u00e9ussi mais je n\u2019ai pas encore re\u00e7u de num\u00e9ro de suivi."},"content":{"rendered":"\n<p>Tu devrais trouver le num\u00e9ro de suivi dans tes e-mails\/SMS envoy\u00e9s par notre prestataire de logistique avant l\u2019exp\u00e9dition de ta commande. Commence donc par contr\u00f4ler ton compte pour v\u00e9rifier que l\u2019adresse e-mail et le num\u00e9ro de t\u00e9l\u00e9phone enregistr\u00e9s sont corrects. Contr\u00f4le ensuite le statut de ta commande dans la boutique, \u00e0 \u00ab Mes commandes \u00bb. En cas de mauvaise adresse e-mail ou mauvais num\u00e9ro de t\u00e9l\u00e9phone, il faut directement contacter l\u2019assistance. Si la commande a \u00e9chou\u00e9, tu peux en passer une nouvelle en ligne. Si les donn\u00e9es sont correctes et que la commande est \u00e9galement marqu\u00e9e comme r\u00e9ussie, mais que tu n\u2019as toujours pas re\u00e7u de num\u00e9ro de suivi ou que celui-ci ne fonctionne pas, v\u00e9rifie de nouveau environ 24 heures plus tard.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tu devrais trouver le num\u00e9ro de suivi dans tes e-mails\/SMS envoy\u00e9s par notre prestataire de logistique avant l\u2019exp\u00e9dition de ta commande. Commence donc par contr\u00f4ler [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"article_cat":[25,29],"topics":[2100,2107],"class_list":["post-2072","article","type-article","status-publish","hentry","article_cat-orders","article_cat-orders-shipping","topics-order","topics-delivery"],"publishpress_future_action":{"enabled":false,"date":"2026-04-11 07:45:07","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"article_cat"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/article\/2072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/media?parent=2072"}],"wp:term":[{"taxonomy":"article_cat","embeddable":true,"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/article_cat?post=2072"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/help.healy.world\/fr\/wp-json\/wp\/v2\/topics?post=2072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}