{"id":9938,"date":"2023-11-28T10:33:19","date_gmt":"2023-11-28T10:33:19","guid":{"rendered":"https:\/\/help.healy.world\/article\/penyelesaian-umum-untuk-menyelesaikan-masalah\/"},"modified":"2023-12-13T12:03:09","modified_gmt":"2023-12-13T12:03:09","slug":"penyelesaian-umum-untuk-menyelesaikan-masalah","status":"publish","type":"article","link":"https:\/\/help.healy.world\/ms\/article\/penyelesaian-umum-untuk-menyelesaikan-masalah\/","title":{"rendered":"Penyelesaian umum untuk menyelesaikan masalah"},"content":{"rendered":"\n<ol class=\"wp-block-list\"><li>MATIKAN Bluetooth &amp; Wi-Fi pada telefon pintar<\/li><li>Delete Healy app and\/or HealAdvisorAnalyse app and\/or HealAdvisor app<\/li><li>MATIKAN telefon pintar<\/li><li>Tetapan Semula Keras Healy (tekan dan tahan butang kuasa selama 15-20 saat)<\/li><li>HIDUPKAN telefon pintar<\/li><li>HIDUPKAN Bluetooth &amp; Wi-Fi<\/li><li>Reinstall* Healy app and\/or Analyse app and\/or HealAdvisor app<\/li><\/ol>\n\n<p>*Make sure to enable all permissions when reinstalling the apps. For Android, clear cache after reinstalling HealAdvisor App.<\/p>\n\n<p>Jika langkah di atas tidak berfungsi:<\/p>\n\n<ul class=\"wp-block-list\"><li>Semak tetapan telefon pintar mereka<\/li><li>Pastikan tiada aplikasi lain berjalan di latar belakang (aplikasi Healy tidak boleh berjalan pada masa yang sama dengan aplikasi Analyse)<\/li><li>Pergi ke aplikasi Analyse untuk memastikan nombor siri muncul<\/li><li>Semak sambungan Wi-Fi, semak untuk VPN, gunakan Wi-Fi yang berbeza, cuba gunakan data mudah alih<\/li><li>Pastikan aplikasi tidak bersambung ke peranti lain<\/li><li>Pergi ke bilik\/lokasi lain tanpa peranti Bluetooth lain kerana ia boleh menyebabkan gangguan<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>MATIKAN Bluetooth &amp; Wi-Fi pada telefon pintar Delete Healy app and\/or HealAdvisorAnalyse app and\/or HealAdvisor app MATIKAN telefon pintar Tetapan Semula Keras Healy (tekan dan [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"article_cat":[21],"topics":[2051,2050],"class_list":["post-9938","article","type-article","status-publish","hentry","article_cat-hardware-healy","topics-healy","topics-hardware"],"publishpress_future_action":{"enabled":false,"date":"2026-04-26 16:30:08","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"article_cat"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/help.healy.world\/ms\/wp-json\/wp\/v2\/article\/9938","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.healy.world\/ms\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/help.healy.world\/ms\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/help.healy.world\/ms\/wp-json\/wp\/v2\/media?parent=9938"}],"wp:term":[{"taxonomy":"article_cat","embeddable":true,"href":"https:\/\/help.healy.world\/ms\/wp-json\/wp\/v2\/article_cat?post=9938"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/help.healy.world\/ms\/wp-json\/wp\/v2\/topics?post=9938"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}