{"id":9936,"date":"2023-11-28T10:33:19","date_gmt":"2023-11-28T10:33:19","guid":{"rendered":"https:\/\/help.healy.world\/article\/generelle-losninger-for-a-fikse-problemer\/"},"modified":"2023-12-13T12:02:51","modified_gmt":"2023-12-13T12:02:51","slug":"generelle-losninger-for-a-fikse-problemer","status":"publish","type":"article","link":"https:\/\/help.healy.world\/no\/article\/generelle-losninger-for-a-fikse-problemer\/","title":{"rendered":"Generelle l\u00f8sninger for \u00e5 fikse problemer"},"content":{"rendered":"\n<ol class=\"wp-block-list\"><li>Sl\u00e5 AV Bluetooth &amp; Wi-Fi p\u00e5 smarttelefonen<\/li><li>Delete Healy app and\/or HealAdvisorAnalyse app and\/or HealAdvisor app<\/li><li>Sl\u00e5 AV smarttelefonen<\/li><li>Hard tilbakestilling av Healy (press ned og hold str\u00f8mknappen i 15-20 sekunder)<\/li><li>Sl\u00e5 P\u00c5 smarttelefonen<\/li><li>Sl\u00e5 P\u00c5 Bluetooth og Wi-Fi<\/li><li>Reinstall* Healy app and\/or Analyse app and\/or HealAdvisor app<\/li><\/ol>\n\n<p>*Make sure to enable all permissions when reinstalling the apps. For Android, clear cache after reinstalling HealAdvisor App.<\/p>\n\n<p>Hvis trinnene ovenfor ikke virker:<\/p>\n\n<ul class=\"wp-block-list\"><li>Sjekk innstillingene p\u00e5 smarttelefonen deres<\/li><li>S\u00f8rg for at ingen andre apper kj\u00f8rer i bakgrunnen (Healy-appen kan ikke kj\u00f8re samtidig som Analyse-appen)<\/li><li>G\u00e5 til Analyse-appen for \u00e5 forsikre deg om at serienummeret popper opp<\/li><li>Sjekk Wi-Fi-forbindelsen, sjekk for VPN, bruk forskjellig Wi-Fi, fors\u00f8k \u00e5 bruke mobildata<\/li><li>Sjekk at appen ikke er koblet til en annen enhet<\/li><li>G\u00e5 inn i et annet rom\/et sted uten Bluetooth-enheter, da disse kan for\u00e5rsake forstyrrelser<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Sl\u00e5 AV Bluetooth &amp; Wi-Fi p\u00e5 smarttelefonen Delete Healy app and\/or HealAdvisorAnalyse app and\/or HealAdvisor app Sl\u00e5 AV smarttelefonen Hard tilbakestilling av Healy (press ned [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"article_cat":[1557],"topics":[2525,2486],"class_list":["post-9936","article","type-article","status-publish","hentry","article_cat-healy-no","topics-healy-no-maskinvare","topics-maskinvare"],"publishpress_future_action":{"enabled":false,"date":"2026-04-26 14:54:29","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"article_cat"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/help.healy.world\/no\/wp-json\/wp\/v2\/article\/9936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.healy.world\/no\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/help.healy.world\/no\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/help.healy.world\/no\/wp-json\/wp\/v2\/media?parent=9936"}],"wp:term":[{"taxonomy":"article_cat","embeddable":true,"href":"https:\/\/help.healy.world\/no\/wp-json\/wp\/v2\/article_cat?post=9936"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/help.healy.world\/no\/wp-json\/wp\/v2\/topics?post=9936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}