{"id":5931,"date":"2022-01-21T08:55:27","date_gmt":"2022-01-21T08:55:27","guid":{"rendered":"https:\/\/help.healy.world\/article\/a-aplicacao-healadvisor-analyse-falha-congela-quando-pressiono-listas\/"},"modified":"2022-09-22T14:15:32","modified_gmt":"2022-09-22T14:15:32","slug":"a-aplicacao-healadvisor-analyse-falha-congela-quando-pressiono-listas","status":"publish","type":"article","link":"https:\/\/help.healy.world\/pt-pt\/article\/a-aplicacao-healadvisor-analyse-falha-congela-quando-pressiono-listas\/","title":{"rendered":"A aplica\u00e7\u00e3o HealAdvisor Analyse falha\/congela quando pressiono Listas"},"content":{"rendered":"\n<p>Se a aplica\u00e7\u00e3o HealAdvisor Analyse falhar\/congelar ao pressionar Listas, certifica-te de que:<br\/><br\/>1) A aplica\u00e7\u00e3o est\u00e1 atualizada. A Google Play Store\/Apple App Store indica que tens a vers\u00e3o mais recente ou n\u00e3o surge nenhum bot\u00e3o \u00abAtualizar\/Nuvem\u00bb.<br\/><br\/>2) Vai \u00e0s defini\u00e7\u00f5es de nuvem da aplica\u00e7\u00e3o, faz uma sincroniza\u00e7\u00e3o total e seleciona \u00abCarregar todos os dados para a nuvem\u00bb. Depois de conclu\u00edres estes dois passos, tenta abrir a sec\u00e7\u00e3o Listas novamente.<br\/><br\/>3) Se o problema persistir, vai at\u00e9 aos teus clientes e v\u00ea se consegues eliminar alguns deles, depois repete o passo 2.<br\/><br\/>4) Se nenhum destes passos ajudar, entra em contacto com o apoio ao cliente.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Se a aplica\u00e7\u00e3o HealAdvisor Analyse falhar\/congelar ao pressionar Listas, certifica-te de que: 1) A aplica\u00e7\u00e3o est\u00e1 atualizada. A Google Play Store\/Apple App Store indica que [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"article_cat":[36,39],"topics":[2060,2057],"class_list":["post-5931","article","type-article","status-publish","hentry","article_cat-software","article_cat-software-healadvisor-analyse-app","topics-healadvisor-analyse-app","topics-software"],"publishpress_future_action":{"enabled":false,"date":"2026-04-12 16:20:06","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"article_cat"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/help.healy.world\/pt-pt\/wp-json\/wp\/v2\/article\/5931","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.healy.world\/pt-pt\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/help.healy.world\/pt-pt\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/help.healy.world\/pt-pt\/wp-json\/wp\/v2\/media?parent=5931"}],"wp:term":[{"taxonomy":"article_cat","embeddable":true,"href":"https:\/\/help.healy.world\/pt-pt\/wp-json\/wp\/v2\/article_cat?post=5931"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/help.healy.world\/pt-pt\/wp-json\/wp\/v2\/topics?post=5931"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}