Encontras a ID de acompanhamento nos e-mails\/SMS enviados pelo servi\u00e7o de log\u00edstica antes de o envio da tua encomenda ter sido iniciado. Por isso, verifica primeiro na tua conta se est\u00e3o guardados o e-mail e o n\u00famero de telefone corretos. Em seguida, verifica novamente o estado da encomenda na loja em \u00abAs minhas encomendas\u00bb. Em caso de e-mail\/n\u00famero de telefone errado, deves contactar imediatamente o apoio ao cliente. Se a encomenda n\u00e3o tiver sido bem-sucedida, podes encomendar novamente online. Se os dados estiverem corretos e a encomenda tamb\u00e9m estiver marcada como bem-sucedida, mas ainda n\u00e3o tiveres recebido um ID de acompanhamento ou se tiveres recebido um ID que n\u00e3o funciona, volta a verificar em cerca de 24 horas.<\/p>\n","protected":false},"excerpt":{"rendered":"
Encontras a ID de acompanhamento nos e-mails\/SMS enviados pelo servi\u00e7o de log\u00edstica antes de o envio da tua encomenda ter sido iniciado. Por isso, verifica […]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"article_cat":[25,29],"topics":[2100,2107],"class_list":["post-5952","article","type-article","status-publish","hentry","article_cat-orders","article_cat-orders-shipping","topics-order","topics-delivery"],"publishpress_future_action":{"enabled":false,"date":"2026-04-10 23:43:53","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"article_cat"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/help.healy.world\/pt-pt\/wp-json\/wp\/v2\/article\/5952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.healy.world\/pt-pt\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/help.healy.world\/pt-pt\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/help.healy.world\/pt-pt\/wp-json\/wp\/v2\/media?parent=5952"}],"wp:term":[{"taxonomy":"article_cat","embeddable":true,"href":"https:\/\/help.healy.world\/pt-pt\/wp-json\/wp\/v2\/article_cat?post=5952"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/help.healy.world\/pt-pt\/wp-json\/wp\/v2\/topics?post=5952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}