{"id":6200,"date":"2022-01-21T07:45:02","date_gmt":"2022-01-21T07:45:02","guid":{"rendered":"https:\/\/help.healy.world\/article\/dispozitivul-meu-healy-nu-se-conecteaza-la-aplicatia-healy-probleme-de-bluetooth-si-conexiune\/"},"modified":"2022-12-06T13:00:02","modified_gmt":"2022-12-06T13:00:02","slug":"my-healy-is-not-connecting-to-the-healy-app-bluetooth-and-connection-problems","status":"publish","type":"article","link":"https:\/\/help.healy.world\/ro\/article\/my-healy-is-not-connecting-to-the-healy-app-bluetooth-and-connection-problems\/","title":{"rendered":"Dispozitivul meu Healy nu se conecteaz\u0103 la aplica\u021bia Healy. Probleme de Bluetooth \u0219i conexiune."},"content":{"rendered":"\n<p>Pentru a-\u021bi conecta dispozitivul Healy la smartphone, mai \u00eent\u00e2i trebuie s\u0103 activezi Bluetooth pe telefon, iar Healy trebuie s\u0103 fie complet \u00eenc\u0103rcat. \u00cen plus, dispozitivul t\u0103u Healy trebuie s\u0103 fie aproape de smartphone (&lt;10 m) \u0219i nu trebuie s\u0103 fie conectat la un alt smartphone. De asemenea, trebuie activat\u0103 partajarea loca\u021biei, \u00eentruc\u00e2t acest lucru este necesar pentru Bluetooth cu consum redus de energie. \u00cenainte de a porni aplica\u021bia Healy sau aplica\u021bia HealAdvisor Analyse, dispozitivul t\u0103u Healy trebuie pornit \u0219i ledul din partea dreapt\u0103 a dispozitivului t\u0103u Healy trebuie s\u0103 lumineze intermitent. <\/p>\n\n<p>Etape de depanare: <\/p>\n\n<p>&#8211; opre\u0219te func\u021bia Bluetooth \u0219i apoi porne\u0219te-o din nou pe dispozitivul t\u0103u smartphone <\/p>\n\n<p>&#8211; asigur\u0103-te c\u0103 Healy este pornit, ledul verde trebuie s\u0103 lumineze intermitent <\/p>\n\n<p>&#8211; \u00eenchide toate aplica\u021biile \u0219i reporne\u0219te aplica\u021bia Healy \u00cenchiderea complet\u0103 a unei aplica\u021bii func\u021bioneaz\u0103 \u00een diverse moduri, \u00een func\u021bie de dispozitivul t\u0103u smartphone:<\/p>\n\n<p>La telefoanele smartphone cu versiuni Android mai vechi trebuie s\u0103 ape\u0219i pe butonul p\u0103trat din st\u00e2nga sau din dreapta butonului Home (pozi\u021bia butonului depinde de marca de smartphone) \u0219i s\u0103 glisezi aplica\u021biile pe pozi\u021bia oprit de jos \u00een sus sau de la st\u00e2nga la dreapta (metoda de glisare depinde de marca smartphone-ului) Video pe Vimeo: Cum s\u0103 ie\u0219i dintr-o aplica\u021bie \u2013 telefoanele smartphone cu versiuni mai vechi de Android<\/p>\n\n<p>Pe telefoanele smartphone cu versiuni mai noi de Android trebuie s\u0103 ape\u0219i pe cele trei linii verticale sau pe butonul p\u0103trat (tipul de buton depinde de marca de smartphone) din bara de naviga\u021bie de jos \u0219i s\u0103 glisezi aplica\u021biile de pe ecran, de jos \u00een sus Video pe Vimeo: Cum s\u0103 renun\u021bi la o aplica\u021bie \u2013 telefoanele smartphone cu versiuni Android mai noi<\/p>\n\n<p>Pe telefoanele iPhone mai vechi cu un buton Home, trebuie s\u0103 ape\u0219i rapid de dou\u0103 ori pe butonul Home \u0219i s\u0103 glisezi aplica\u021biile de pe ecran, de jos \u00een sus Video pe Vimeo: Cum s\u0103 renun\u021bi la o aplica\u021bie \u2013 telefoanele iPhone mai vechi <\/p>\n\n<p>Pe telefoanele iPhone mai noi f\u0103r\u0103 un buton Home, trebuie s\u0103 glisezi aplica\u021biile de pe ecran, de jos \u00een sus Video pe Vimeo: Cum s\u0103 \u00eenchizi o aplica\u021bie \u2013 telefoane iPhone mai noi f\u0103r\u0103 buton Home <\/p>\n\n<p>&#8211; verific\u0103 set\u0103rile smartphone-ului pentru a vedea dac\u0103 toate permisiunile pentru aplica\u021bia Healy sunt activate <\/p>\n\n<p>&#8211; acceseaz\u0103 o zon\u0103 \u00een care nu sunt active alte dispozitive Bluetooth <\/p>\n\n<p>&#8211; efectueaz\u0103 o resetare a echipamentului Healy: Apas\u0103 \u0219i \u021bine ap\u0103sat butonul de pornire al dispozitivului Healy timp de 15-20 de secunde p\u00e2n\u0103 c\u00e2nd ledul verde se aprinde permanent <\/p>\n\n<p>&#8211; Dac\u0103 niciunul dintre ace\u0219ti pa\u0219i nu func\u021bioneaz\u0103, \u00eencearc\u0103 urm\u0103toarele: Apple iOS -&gt; reporne\u0219te iPhone Android -&gt; \u0219terge cache-ul Bluetooth \u0219i datele de pe telefon (po\u021bi g\u0103si online tutoriale despre acest proces; dac\u0103 ai nevoie de ajutor, contacteaz\u0103 serviciul de asisten\u021b\u0103 pentru clien\u021bi Healy). <\/p>\n\n<p>&#8211; Dezinstaleaz\u0103 \u0219i reinstaleaz\u0103 aplica\u021bia.\u00a0 <\/p>\n\n<p>Asigur\u0103-te \u00eentotdeauna c\u0103 Healy nu este deja conectat la o alt\u0103 aplica\u021bie, deoarece dispozitivul Healy nu se poate conecta simultan la aplica\u021bia Healy \u0219i la HealAdvisor Analyse. \u00cenchide ambele aplica\u021bii, porne\u0219te Healy \u0219i apoi ini\u021biaz\u0103 aplica\u021bia pe care dore\u0219ti s\u0103 o folose\u0219ti \u00eempreun\u0103 cu Healy. Specific pentru iOS: &#8211; actualizeaz\u0103 versiunea iOS la 14.0.2 sau mai recent\u0103. Versiunile mai vechi ale iOS au o conexiune Bluetooth mai pu\u021bin stabil\u0103 la Healy.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pentru a-\u021bi conecta dispozitivul Healy la smartphone, mai \u00eent\u00e2i trebuie s\u0103 activezi Bluetooth pe telefon, iar Healy trebuie s\u0103 fie complet \u00eenc\u0103rcat. \u00cen plus, dispozitivul [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"article_cat":[36,21,38],"topics":[2058,2057],"class_list":["post-6200","article","type-article","status-publish","hentry","article_cat-software","article_cat-hardware-healy","article_cat-software-healy-app","topics-healy-app","topics-software"],"publishpress_future_action":{"enabled":false,"date":"2026-04-30 21:16:13","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"article_cat"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/help.healy.world\/ro\/wp-json\/wp\/v2\/article\/6200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.healy.world\/ro\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/help.healy.world\/ro\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/help.healy.world\/ro\/wp-json\/wp\/v2\/media?parent=6200"}],"wp:term":[{"taxonomy":"article_cat","embeddable":true,"href":"https:\/\/help.healy.world\/ro\/wp-json\/wp\/v2\/article_cat?post=6200"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/help.healy.world\/ro\/wp-json\/wp\/v2\/topics?post=6200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}