{"id":6648,"date":"2022-01-21T08:26:13","date_gmt":"2022-01-21T08:26:13","guid":{"rendered":"https:\/\/help.healy.world\/article\/det-ar-inte-mojligt-att-skapa-kunder-i-healadvisor-analyse-appen\/"},"modified":"2022-09-22T15:11:13","modified_gmt":"2022-09-22T15:11:13","slug":"det-ar-inte-mojligt-att-skapa-kunder-i-healadvisor-analyse-appen","status":"publish","type":"article","link":"https:\/\/help.healy.world\/sv\/article\/det-ar-inte-mojligt-att-skapa-kunder-i-healadvisor-analyse-appen\/","title":{"rendered":"Det \u00e4r inte m\u00f6jligt att skapa kunder i HealAdvisor Analyse-appen."},"content":{"rendered":"\n<p>B\u00f6rja med att kontrollera att din Healy \u00e4r ansluten till HealAdvisor\u00a0Analyse-appen. Anslut den genom att \u00f6ppna Inst\u00e4llningar \u2013 Anslut till Healy (starta din Healy-enhet).<br\/><br\/>\u00d6ppna sedan Inst\u00e4llningar \u2013 Molninst\u00e4llningar och utf\u00f6r en fullst\u00e4ndig synkronisering. Under processen kanske du noterar att f\u00f6rloppsindikatorn stannar vid vissa procenttal en l\u00e4ngre period, men det \u00e4r normalt. G\u00e5 tillbaka till Kunder och f\u00f6rs\u00f6k skapa en kund n\u00e4r den fullst\u00e4ndiga synkroniseringen har slutf\u00f6rts.<br\/><br\/>Om du har en telefon med liten sk\u00e4rm och inte kan trycka p\u00e5 symbolen \u201cSpela in vibration +\u201d: \u00f6ppna Telefoninst\u00e4llningar \u2013 Sk\u00e4rm \u2013 Teckensnitt och g\u00f6r teckenstorleken lite mindre (var den h\u00e4r inst\u00e4llningen finns beror p\u00e5 vilken smartphone du har). Testa att skapa en kund igen efter det. Skicka f\u00f6ljande till supporten om knappen fortfarande inte visas korrekt: a) en sk\u00e4rmavbild av problemet d\u00e4r knappen inte syns och b) vilken telefon du har och operativsystemversion (t.ex. Samsung\u00a0S9, Android\u00a09.0.0).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>B\u00f6rja med att kontrollera att din Healy \u00e4r ansluten till HealAdvisor\u00a0Analyse-appen. Anslut den genom att \u00f6ppna Inst\u00e4llningar \u2013 Anslut till Healy (starta din Healy-enhet). \u00d6ppna [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"article_cat":[1742,1737],"topics":[2839,2818],"class_list":["post-6648","article","type-article","status-publish","hentry","article_cat-healadvisor-analyse-appen","article_cat-programvara","topics-healadvisor-analyse-app-sv-2-programvara","topics-programvara"],"publishpress_future_action":{"enabled":false,"date":"2026-04-11 02:37:58","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"article_cat"},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/help.healy.world\/sv\/wp-json\/wp\/v2\/article\/6648","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.healy.world\/sv\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/help.healy.world\/sv\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/help.healy.world\/sv\/wp-json\/wp\/v2\/media?parent=6648"}],"wp:term":[{"taxonomy":"article_cat","embeddable":true,"href":"https:\/\/help.healy.world\/sv\/wp-json\/wp\/v2\/article_cat?post=6648"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/help.healy.world\/sv\/wp-json\/wp\/v2\/topics?post=6648"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}