{"id":9923,"date":"2023-11-28T10:33:19","date_gmt":"2023-11-28T10:33:19","guid":{"rendered":"https:\/\/help.healy.world\/article\/sorunlari-gidermek-icin-genel-cozumler\/"},"modified":"2023-12-13T11:32:22","modified_gmt":"2023-12-13T11:32:22","slug":"sorunlari-gidermek-icin-genel-cozumler","status":"publish","type":"article","link":"https:\/\/help.healy.world\/tr\/article\/sorunlari-gidermek-icin-genel-cozumler\/","title":{"rendered":"Sorunlar\u0131 gidermek i\u00e7in genel \u00e7\u00f6z\u00fcmler"},"content":{"rendered":"\n<ol class=\"wp-block-list\"><li>Ak\u0131ll\u0131 telefonda Bluetooth ve Wi-Fi&#8217;yi KAPAT<\/li><li>Delete Healy app and\/or HealAdvisorAnalyse app and\/or HealAdvisor app<\/li><li>Ak\u0131ll\u0131 telefonu kapat<\/li><li>Healy&#8217;yi s\u0131f\u0131rla (g\u00fc\u00e7 d\u00fc\u011fmesini 15-20 saniye bas\u0131l\u0131 tut)<\/li><li>Ak\u0131ll\u0131 telefonu a\u00e7<\/li><li>Bluetooth ve Wi-Fi&#8217;yi a\u00e7<\/li><li>Reinstall* Healy app and\/or Analyse app and\/or HealAdvisor app<\/li><\/ol>\n\n<p>*Make sure to enable all permissions when reinstalling the apps. For Android, clear cache after reinstalling HealAdvisor App.<\/p>\n\n<p>Yukar\u0131daki ad\u0131mlar i\u015fe yaramazsa:<\/p>\n\n<ul class=\"wp-block-list\"><li>Ak\u0131ll\u0131 telefon ayarlar\u0131n\u0131 kontrol et<\/li><li>Arka planda ba\u015fka hi\u00e7bir uygulaman\u0131n \u00e7al\u0131\u015fmad\u0131\u011f\u0131ndan emin ol (Healy uygulamas\u0131, Analyse uygulamas\u0131 ile ayn\u0131 anda \u00e7al\u0131\u015famaz)<\/li><li>Seri numaras\u0131n\u0131n g\u00f6r\u00fcnd\u00fc\u011f\u00fcnden emin olmak i\u00e7in Analiz uygulamas\u0131na git<\/li><li>Wi-Fi ba\u011flant\u0131s\u0131n\u0131 kontrol et, VPN&#8217;i kontrol et, farkl\u0131 bir Wi-Fi kullan, mobil veri kullanmay\u0131 dene<\/li><li>Uygulaman\u0131n ba\u015fka bir cihaza ba\u011flanmad\u0131\u011f\u0131n\u0131 kontrol et<\/li><li>Parazite neden olabilecekleri i\u00e7in di\u011fer Bluetooth cihazlar\u0131n\u0131n olmad\u0131\u011f\u0131 farkl\u0131 bir odaya\/konuma git<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Ak\u0131ll\u0131 telefonda Bluetooth ve Wi-Fi&#8217;yi KAPAT Delete Healy app and\/or HealAdvisorAnalyse app and\/or HealAdvisor app Ak\u0131ll\u0131 telefonu kapat Healy&#8217;yi s\u0131f\u0131rla (g\u00fc\u00e7 d\u00fc\u011fmesini 15-20 saniye bas\u0131l\u0131 [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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