Healy

Why does the green light no longer flicker?

The green LED turns off when: There is no Healy program running The Healy device is not charged The Healy device is being charged with a wrong charger The Healy device is switched off. Please install the latest Healy app version on your mobile deviceRead the recommendations for charging the battery and calibrating the battery […]

Why does the green light no longer flicker? Read more

The green LED turns off when: There is no Healy program running The Healy device is not charged The Healy device is being charged with a wrong charger The Healy device is switched off. Please install the latest Healy app version on your mobile deviceRead the recommendations for charging the battery and calibrating the battery

General solutions for fixing problems

Turn OFF Bluetooth & Wi-Fi on smartphone Delete Healy app and/or HealAdvisorAnalyse app and/or HealAdvisor app Turn OFF smartphone Hard Reset Healy (press and hold power button for 15-20 seconds) Turn ON smartphone Turn ON Bluetooth & Wi-Fi Reinstall* Healy app and/or Analyse app and/or HealAdvisor app *Make sure to enable all permissions when reinstalling

General solutions for fixing problems Read more

Turn OFF Bluetooth & Wi-Fi on smartphone Delete Healy app and/or HealAdvisorAnalyse app and/or HealAdvisor app Turn OFF smartphone Hard Reset Healy (press and hold power button for 15-20 seconds) Turn ON smartphone Turn ON Bluetooth & Wi-Fi Reinstall* Healy app and/or Analyse app and/or HealAdvisor app *Make sure to enable all permissions when reinstalling

My Healy turns off before reaching a battery status of 0%.

The Healy battery requires a few full charge cycles after a hardware reset and first use until the charge indicator is calibrated and shows the correct battery charging status. However, if the charge indicator is still not calibrated correctly, please do the following: Connect your Healy to a charger (preferably one with 5V/2A power) using

My Healy turns off before reaching a battery status of 0%. Read more

The Healy battery requires a few full charge cycles after a hardware reset and first use until the charge indicator is calibrated and shows the correct battery charging status. However, if the charge indicator is still not calibrated correctly, please do the following: Connect your Healy to a charger (preferably one with 5V/2A power) using

How to reset Healy (hardware reset)?

Press and hold the power button on your Healy for 15 to 20 seconds until the green light is permanently on. When you take your finger off the power button, the green light will turn off. Now, your Healy is reset to factory default and a standard program is loaded from memory.Also, the battery indicator

How to reset Healy (hardware reset)? Read more

Press and hold the power button on your Healy for 15 to 20 seconds until the green light is permanently on. When you take your finger off the power button, the green light will turn off. Now, your Healy is reset to factory default and a standard program is loaded from memory.Also, the battery indicator

The Healy battery is not fully charged

Charge for extended period: Leave your Healy device connected to the charger until the green LED light is OFF. It usually takes about 4 hours for a full charge, but it may take up to 12 hours, especially if the battery is deep discharged or new. Check the pulsing green light: While charging, ensure the

The Healy battery is not fully charged Read more

Charge for extended period: Leave your Healy device connected to the charger until the green LED light is OFF. It usually takes about 4 hours for a full charge, but it may take up to 12 hours, especially if the battery is deep discharged or new. Check the pulsing green light: While charging, ensure the

Why doesn’t the Healy work while it is charging?

This is because of electrical safety. It is impossible to charge the device and perform a microcurrent application. To make charging and application 100% safe, the device would have to be much larger because galvanic isolation would then be necessary.

Why doesn’t the Healy work while it is charging? Read more

This is because of electrical safety. It is impossible to charge the device and perform a microcurrent application. To make charging and application 100% safe, the device would have to be much larger because galvanic isolation would then be necessary.

What impact do the frequencies have?

This varies from one individual to the next. In general, each frequency is an impulse in the Bioenergetic Field and is processed by your system. Depending on the frequency and the person, this has a different impact.

What impact do the frequencies have? Read more

This varies from one individual to the next. In general, each frequency is an impulse in the Bioenergetic Field and is processed by your system. Depending on the frequency and the person, this has a different impact.

At what point does the individualized analysis for the microcurrent frequencies take place?

Depending on the step of the respective Individualized Microcurrent Frequency (IMF) program, the Healy device either performs a new frequency analysis every 10 seconds (Realtime) or analyzes three frequencies in the steps, Resonance (from a frequency band) and Selection (from a pool of frequencies carefully selected by an expert). Afterwards, the progress is analyzed every

At what point does the individualized analysis for the microcurrent frequencies take place? Read more

Depending on the step of the respective Individualized Microcurrent Frequency (IMF) program, the Healy device either performs a new frequency analysis every 10 seconds (Realtime) or analyzes three frequencies in the steps, Resonance (from a frequency band) and Selection (from a pool of frequencies carefully selected by an expert). Afterwards, the progress is analyzed every

How do I know which Healy model I have?

Four different Healy models exist. Each one has specific characteristics. The following overview shows the differences. In case of any uncertainties, a Healy World Support Member will help you to identify the right model. Healy Variants Revision 1–Housing with molded plastic clip and cutout in the corner Compatible with Healy Coil V2 Revision 2–New housing

How do I know which Healy model I have? Read more

Four different Healy models exist. Each one has specific characteristics. The following overview shows the differences. In case of any uncertainties, a Healy World Support Member will help you to identify the right model. Healy Variants Revision 1–Housing with molded plastic clip and cutout in the corner Compatible with Healy Coil V2 Revision 2–New housing

How to turn on the Healy?

Firstly, please make sure the Healy is fully charged. After it charged, briefly but firmly push the power button. If it is not turning on, try with a bit more force, on the center of the power icon. If the green light flashes rapidly about 3 times, this indicates a flat battery and Healy needs

How to turn on the Healy? Read more

Firstly, please make sure the Healy is fully charged. After it charged, briefly but firmly push the power button. If it is not turning on, try with a bit more force, on the center of the power icon. If the green light flashes rapidly about 3 times, this indicates a flat battery and Healy needs

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