Ambient temperature range when operating Healy.
Healy should be operated in a temperature range of 41°F to 104°F (5°C to 40°C).
Healy should be operated in a temperature range of 41°F to 104°F (5°C to 40°C).
Healy
Operating time of Healy.
The operating time of Healy is approx. 7-8 hours. This depends on both the intensity of a program and on the program itself, as some programs require more power than others. The duration also depends on your skin resistance.
The operating time of Healy is approx. 7-8 hours. This depends on both the intensity of a program and on the program itself, as some programs require more power than others. The duration also depends on your skin resistance.
Why does my Healy need to have GPS/location sharing turned on for Bluetooth connection when other devices do not?
This is the case with Android version 6.0 and higher There are two different types of Bluetooth connections: Standard Bluetooth & Bluetooth Low Energy (BLE). The main difference between these two is that BLE has significantly lower energy consumption than Standard Bluetooth. Some devices and Apps for different uses (many wearables) need BLE so that
This is the case with Android version 6.0 and higher There are two different types of Bluetooth connections: Standard Bluetooth & Bluetooth Low Energy (BLE). The main difference between these two is that BLE has significantly lower energy consumption than Standard Bluetooth. Some devices and Apps for different uses (many wearables) need BLE so that
My Healy is not connecting to the Healy App. Bluetooth and connection problems.
In order to connect your Healy with your smartphone, Bluetooth must be active on your smartphonend your Healy must be fully charged. Additionally, your Healy must be close to the smartphone (<10m) and must not be connected to another smartphone. Also, location sharing must be enabled, as this is required for running Bluetooth Low Energy.
My Healy is not connecting to the Healy App. Bluetooth and connection problems. Read more
In order to connect your Healy with your smartphone, Bluetooth must be active on your smartphonend your Healy must be fully charged. Additionally, your Healy must be close to the smartphone (<10m) and must not be connected to another smartphone. Also, location sharing must be enabled, as this is required for running Bluetooth Low Energy.
Why doesn’t the Bluetooth light blink permanently?
The Bluetooth LED on your Healy is only blinking when there is a connection established between Healy and one of the Healy apps.
Why doesn’t the Bluetooth light blink permanently? Read more
The Bluetooth LED on your Healy is only blinking when there is a connection established between Healy and one of the Healy apps.
Can I connect the Healy device to both Healy App and HealAdvisor Analyse App at the same time?
It is possible to connect the Healy device to only one of these two Apps at the same time on your smartphone. It can’t communicate with both Apps at the same time, just like it can’t be used on two different smartphones at the same time. If your Healy device is already connected to one
It is possible to connect the Healy device to only one of these two Apps at the same time on your smartphone. It can’t communicate with both Apps at the same time, just like it can’t be used on two different smartphones at the same time. If your Healy device is already connected to one
Which charger can be used for the Healy?
The USB interfaces on laptop computers sometimes do not provide enough current for charging your Healy. Please use a USB smartphone charger rated to at least 100 mA (all standard smartphone chargers can provide this kind of power). Please also make sure to check whether your charging cable is defective.
The USB interfaces on laptop computers sometimes do not provide enough current for charging your Healy. Please use a USB smartphone charger rated to at least 100 mA (all standard smartphone chargers can provide this kind of power). Please also make sure to check whether your charging cable is defective.
Healy battery is not fully charged.
Usually, the Healy should be fully charged after 4 hours of charging, but if you have just purchased a Healy, it might be that the Healy is deeply uncharged, meaning that it should be charged for 12 hours. Another thing to look out for is to notice if the green light on the Healy is
Usually, the Healy should be fully charged after 4 hours of charging, but if you have just purchased a Healy, it might be that the Healy is deeply uncharged, meaning that it should be charged for 12 hours. Another thing to look out for is to notice if the green light on the Healy is
When I try to connect Healy for the first time, I see (in red): “Anderes” device.
“Anderes” is German for “other”, it means “other device”. There are two reasons why this could happen: 1) The first reason may be that there are too many devices in your vicinity. The Healy App is scanning for about 10 seconds and then shows you all the devices it picked up during this time. If
When I try to connect Healy for the first time, I see (in red): “Anderes” device. Read more
“Anderes” is German for “other”, it means “other device”. There are two reasons why this could happen: 1) The first reason may be that there are too many devices in your vicinity. The Healy App is scanning for about 10 seconds and then shows you all the devices it picked up during this time. If
The Healy App frequently loses connection to the Healy
If the Healy app is frequently losing connection to your Healy, please try the following steps: – Restart the Healy app and try again, – Exit the app, reset the Healy device (hold the power button for 15-20 seconds until steady green light) and try again, – Fully charge your Healy, – If none of
The Healy App frequently loses connection to the Healy Read more
If the Healy app is frequently losing connection to your Healy, please try the following steps: – Restart the Healy app and try again, – Exit the app, reset the Healy device (hold the power button for 15-20 seconds until steady green light) and try again, – Fully charge your Healy, – If none of