HealAdvisor App

Can’t find my Healy device in the smartphone Bluetooth settings.

Connecting the Healy device does not go through your Bluetooth settings. Instead, you can connect to both Healy App and HealAdvisor Analyse App in these Apps. The connection screen in both Healy App and HealAdvisor Analyse App appears after reading through the Disclaimer and pressing “I have a Healy”. Make sure that the Healy is […]

Can’t find my Healy device in the smartphone Bluetooth settings. Read more

Connecting the Healy device does not go through your Bluetooth settings. Instead, you can connect to both Healy App and HealAdvisor Analyse App in these Apps. The connection screen in both Healy App and HealAdvisor Analyse App appears after reading through the Disclaimer and pressing “I have a Healy”. Make sure that the Healy is

How do I manually update the HealAdvisor App?

You can update the HealAdvisor App as follows: Go to the App Store or Play Store for your smartphone, search for the HealAdvisor App and click on Update. If the Update button is not displayed, you have the latest version installed. You can also check the app under “Settings” to find out which version you currently have

How do I manually update the HealAdvisor App? Read more

You can update the HealAdvisor App as follows: Go to the App Store or Play Store for your smartphone, search for the HealAdvisor App and click on Update. If the Update button is not displayed, you have the latest version installed. You can also check the app under “Settings” to find out which version you currently have

How can I clear the App Cache on my phone?

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could slow down the app and cause connection issues.If you have an iPhone, please proceed with the following steps:1.    Go to Settings > General > iPhone Storage.2.    Scroll down to the list of apps

How can I clear the App Cache on my phone? Read more

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could slow down the app and cause connection issues.If you have an iPhone, please proceed with the following steps:1.    Go to Settings > General > iPhone Storage.2.    Scroll down to the list of apps

None of the questions listed help you?

Contact Support