You can also browse the topics below to find what you are looking for.
If you’re experiencing difficulties logging into your Shop page or Support Center, please follow these steps: 1. Check your credentials: ensure you are accessing the shop page linked to your account’s registered region, enter the correct username and password, and check for any typos. 2. Check Internet Connection: ensure you have a stable and active …
I can’t log in to my Shop page or Support Center, what should I do? Read More »
You always need to make sure that you are able to login to your shop account. Then to ensure smooth login to other systems, you can directly go to your account details of your shop dashboard, change/update your desired password then click onto ” Save Changes” this action will trigger all our systems/apps to accept …
In some Healy systems I can log in, in others it doesn’t work with the same login data. Read More »
The 500 error message indicates a problem with the server. In this case you should wait about 10-20 minutes and then try again. You may have to repeat this process several times.
Please use the “Lost your password?” function. You will receive an email in your inbox to reset your password.
We recommend that you log out completely once, delete browsing history and cookies, and then log in again.
Use the option/function of “Lost Password” when you click on the “Login” button on top right corner of our shop website. An email will be sent to your valid email address of your shop account, afterwhich you can reset your password one more time. This step will ensure you are able to login to your …
After a password reset, I can’ t log in to any system. Read More »
Select your local support center.
