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Yes. To do this, you need to log out of your current account in the Healy Watch App and log in with a different e-mail and password. Then go to Device Management, connect to the other Healy Watch and synchronize your data with the Healy Watch App. Note:To avoid old data being synchronized when you …
Can I log in the Healy Watch App with another account? Read More »
For data to appear on the Healy Watch App, you first need to connect the Healy Watch to the app and synchronize the data.
In order for the programs to appear, you must perform a BRA measurement. Once the measurement is complete, you will receive the recommended programs for seven days. Note:To use the Healy Connector module you need the Healy Watch Connector subscription.
The program recommendations are based on a BRA measurement. The 6 vital parameters are determined from this measurement.
When performing a BRA measurement, one does not always obtain conclusive results for all 6 vital parameters. Therefore, some parameters may have the value “0”. Usually this happens when the measurement stops halfway, either because the contact with the finger and wrist is not strong enough or when the measurement was interrupted. In this case, …
No sleep data recordedThe sleep statistics of the Healy Watch are generated based on the movement of the wrist during sleep. It may be that you move your wrist a lot during sleep, which might cause the sensor in the device to register that you are not sleeping and no sleep data is recorded.Therefore, it …
The Healy Watch device takes the date and time data information directly from your smartphone when connected to the Healy Watch App. Sometimes when it is turned off for some time or left charging, it can display wrong info if turned on but not yet connected to the App. After connecting the Healy Watch device …
The Healy Watch device shows wrong date and/or time. Read More »
In the case where your Healy Watch App can’t find your Healy Watch device under “Device Management”, make sure that:1) The Healy Watch device is fully charged,2) The Healy Watch device is not connected to another smartphone (white line on top left corner of the Healy Watch device interface indicates that it is not connected, …
The “Take Photo” function can be found on your Healy Watch App by going to Settings – Device Settings. Once you press on it, the camera screen will come up on your smartphone, and there will be a blue camera button displayed on your Healy Watch device. Once in position, press the blue camera button …
The “Find Phone” function can be found on your Healy Watch device by going to Functions – Find Phone. Once you press on it, it will send a signal to your smartphone which will start ringing. To ensure that it works, make sure that:1) The Healy Watch device and Healy Watch App are connected.2) The …
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