There is no systemic limit. However, you should only use about 2-3 programs per day, depending on your health condition. For more information, see the “First Steps” flyer and the Healy Guide you received with your Healy.

If you notice 0 Hz in a Healy program it means that there is only a very low direct current, no frequency is being used at that moment. Only microcurrent is being applied.

In each Healy IMF program, the frequencies that are right for you at that moment are analyzed from over 9 million different frequencies and are applied for 10 seconds at a time.

This is the case with programs that use only a small number of frequencies, consequently the data transferred from the Healy app to Healy is very small. Most programs have many more frequencies or steps and require a longer transfer/load time.

Yes, it is possible. The program runs on the Healy, not on your smartphone; the latter is only used to transfer a program to the Healy and adjust the intensity of the program. Once the program is transferred to the Healy and started, the smartphone is no longer needed, the bluetooth can be turned off

When the Healy App is minimized and program is running, the OK or NOK notification text indicates if the electrodes/cables are properly attached and current is flowing during a program. -OK means current is flowing – NOK means no current is flowing. In this case, please check whether the cables and electrodes are attached correctly

Please check first if the electrodes are connected correctly and have good contact with the skin. For better contact, moisten the electrodes with a few drops of water. If the contact indicator is still black, it may be that the skin resistance (e.g., due to dry skin) is still too high, in this case please increase