Healy Watch App

What is the Bluetooth range of the Healy Watch?

The Healy Watch has a Bluetooth range of around 15-18 meters. To know if it is still connected or not, check the connection indicator on the top left corner of the Healy Watch device (white – not connected; green – connected).

What is the Bluetooth range of the Healy Watch? Read more

The Healy Watch has a Bluetooth range of around 15-18 meters. To know if it is still connected or not, check the connection indicator on the top left corner of the Healy Watch device (white – not connected; green – connected).

My Healy Watch is not connecting to the Healy Watch App

For the connection to be possible, first make sure that the Healy Watch is not connected to another device. Please check that GPS/Location Sharing and Bluetooth are turned on on your smartphone and try connecting again. Make sure the correct Healy Watch is selected when you are asked to connect to a device. If you

My Healy Watch is not connecting to the Healy Watch App Read more

For the connection to be possible, first make sure that the Healy Watch is not connected to another device. Please check that GPS/Location Sharing and Bluetooth are turned on on your smartphone and try connecting again. Make sure the correct Healy Watch is selected when you are asked to connect to a device. If you

How can I clear the App Cache on my phone?

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could slow down the app and cause connection issues.If you have an iPhone, please proceed with the following steps:1.    Go to Settings > General > iPhone Storage.2.    Scroll down to the list of apps

How can I clear the App Cache on my phone? Read more

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could slow down the app and cause connection issues.If you have an iPhone, please proceed with the following steps:1.    Go to Settings > General > iPhone Storage.2.    Scroll down to the list of apps

I can’t run some workout types.

Workout can only be started via the Healy Watch app if the same training types have been selected both in the Healy Watch app and on the Healy Watch. You can always select other Work Out types and transfer them to the Healy Watch. Only 5 training types can be transferred to the Healy Watch

I can’t run some workout types. Read more

Workout can only be started via the Healy Watch app if the same training types have been selected both in the Healy Watch app and on the Healy Watch. You can always select other Work Out types and transfer them to the Healy Watch. Only 5 training types can be transferred to the Healy Watch

I have no profile photo in the Healy Watch App.

Usually the photo is taken when logging in to the Healy Watch app. Sometimes, this step is skipped. To either add a new profile photo or change the existing one in the Healy Watch app, go to Settings – Personal Information. Press the “Picture” button there. The existing photo or the empty field will then

I have no profile photo in the Healy Watch App. Read more

Usually the photo is taken when logging in to the Healy Watch app. Sometimes, this step is skipped. To either add a new profile photo or change the existing one in the Healy Watch app, go to Settings – Personal Information. Press the “Picture” button there. The existing photo or the empty field will then

Why are the same programs always shown to me after BRA measurement?

Only the recommended programs are visible to you, you cannot see the other programs that are not recommended for you. If your status has not changed significantly, the same programs as before will be shown and recommended.

Why are the same programs always shown to me after BRA measurement? Read more

Only the recommended programs are visible to you, you cannot see the other programs that are not recommended for you. If your status has not changed significantly, the same programs as before will be shown and recommended.

How do I register in the Healy Watch App?

There is no registration process in the Healy World Apps because of the SSO (Single Sign On) functionality. To log in, you can simply use the credentials (e-mail and password) from your Healy World account.

How do I register in the Healy Watch App? Read more

There is no registration process in the Healy World Apps because of the SSO (Single Sign On) functionality. To log in, you can simply use the credentials (e-mail and password) from your Healy World account.

How do I manually update the Healy Watch App?

You can update the Healy Watch App as follows:Go to the App Store or Play Store for your smartphone, search for the Healy Watch App and click on Update. If the Update button is not displayed, you have the latest version installed. You can also check the App under “Settings” to find out which version

How do I manually update the Healy Watch App? Read more

You can update the Healy Watch App as follows:Go to the App Store or Play Store for your smartphone, search for the Healy Watch App and click on Update. If the Update button is not displayed, you have the latest version installed. You can also check the App under “Settings” to find out which version

What does the Sleep Ratio represent?

Sleep Ratio is the measured ratio of quality sleep:total sleep. Quality sleep is a sum of Deep Sleep + Light Sleep compared to Total Sleep which is a sum of Deep Sleep + Light Sleep + Shallow Sleep.

What does the Sleep Ratio represent? Read more

Sleep Ratio is the measured ratio of quality sleep:total sleep. Quality sleep is a sum of Deep Sleep + Light Sleep compared to Total Sleep which is a sum of Deep Sleep + Light Sleep + Shallow Sleep.

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