Shipping

I have successfully ordered but have not yet received a tracking ID.

You should find the tracking ID in your emails/SMS sent by our logistics provider before the shipment of your order was initiated. Therefore, first check in your account whether the correct e-mail and telephone number are stored. Then check the status of the order again in the shop under “My orders”. In case of a

I have successfully ordered but have not yet received a tracking ID. Read more

You should find the tracking ID in your emails/SMS sent by our logistics provider before the shipment of your order was initiated. Therefore, first check in your account whether the correct e-mail and telephone number are stored. Then check the status of the order again in the shop under “My orders”. In case of a

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